Ignore What Customer Want

Customer feedback is important information that is difficult to use properly.
Proper use of customer input should focus on two areas:

1. An overwhelming majority consensus for a different path.
2. A tidbit of knowledge you didn't know.

So don'thttp://www.blogger.com/img/gl.link.gif get thrown by the wide-ranging comments. Just look for a big steer or some little nuggets. In other words, "get feedback, then ignore most of it.

via: BusinessPundit